Support

Need help? Email [email protected] with your account name, and we'll get back to you. You can also ask in our Discord.

A purchase didn't arrive

Purchases arrive within a minute. Reload the game first. If something is still missing, email us your account name and your Stripe receipt and we'll deliver it.

Charged twice or charged in error

Email us and we'll correct genuine billing errors. Please contact us before filing a dispute with your bank. See the Refund Policy.

Can't sign in

Email us from the address on your account and tell us your account name.

Playing as a guest

A guest account lives only in the browser that made it, and it's deleted after 30 days without playing. Claim it on the game's Account tab with an email and password to keep it for good and play it anywhere.

Your data

To get a copy of your data or have your account deleted, email us. The Privacy Policy explains what we keep and why.

Bugs and suggestions

Found a bug or have an idea? Write to [email protected].

Is the pack opening fair?

Every pack, chest and reforge can be checked on the Provably Fair page.

Crownsworn was called Crownforge until November 10, 2026. Old links and accounts carry on unchanged.